Emser Tile Expands Emser University, Customer Training Program
Emser Tile has expanded Emser University, a multi-tiered learning and development program. Previously an in-house program, Emser University is now available to Emser’s customer base nationwide. Emser addresses a variety of focus areas in a module format, including a flooring industry overview, tile and stone product information and technical specifications, and application and usage guidelines.
With Emser Tile’s learning management system, customers can utilize the training resource with their own associates to save in development time, build consistency, and increase sales. The training program includes product training videos and webinars, and gauges retention with practice quizzes. Managers can receive reports showing course completion and quiz results.
“We are thrilled to offer the Emser University training program to our growing customer base and are inspired by its early impact,” said Barbara Haaksma, Emser Tile vice president of marketing. “We are dedicated to sharing Emser’s in-depth product knowledge through such customized tools that support the customer experience nationwide.”
For more information, visit www.emser.com.