SKOKIE, IL -- NAPCO, Ltd. (North American Polymer Company), a national manufacturer of refinishing products, training, and equipment, recently expanded its product guarantee to include 100% customer service satisfaction for all NAPCO customers.

High-quality customer service has been a cornerstone of NAPCO’s brand and success since the company began. The expanded guarantee demonstrates NAPCO’s commitment to delivering excellent services and products to refinishers not just in the U.S., but throughout the world. With a 100% money-back guarantee policy, if a customer feels a product fails to deliver on its promise, a full refund will be issued.

“We recognize that our products and service impact the reviews and reputation our customers build for their own businesses. Providing them with the highest quality product and customer experience is part of our brand promise of excellence,” said NAPCO customer service manager, Jackie Stuckert. “Our 100% satisfaction guarantee program shows NAPCO’s commitment to its customers. We provide superior refinishing products and exceptional customer service that refinishers can rely on.”

NAPCO customers can sample bath and kitchen refinishing products at any time. Requests for product samples can be made by phone or by messaging NAPCO’s team on the website. By testing products in advance of purchasing large quantities, customers can be confident as they make product changes for their refinishing solutions. With a 100% satisfaction guarantee, customers also have the opportunity to work directly with NAPCO experts to find a replacement product, if required. This policy applies to all products and services.

For more information on NAPCO products and its guarantee, visit