GLEN ELLYN, IL – Total Solutions Plus (TSP) is set for New Orleans, LA, from October 22 to 24, 2023, and a full lineup of educational sessions is already in place. The annual conference that brings the ceramic tile industry together to network and learn from each other is organized by a partnership between the Ceramic Tile Distributors Association (CTDA), the National Tile Contractors Association (NTCA), Tile Contractors Association of America (TCAA) and Tile Council of North America (TCNA).  

One of the Business Breakout sessions is “Safer 'Places' Through Safer 'People',” presented by Jeff McKissack, president of Defense by Design. While most seek to create safer people through safer places of business, unless you can control 100% of that internal or external work environment, the very objective is an impossibility. The more effective approach is to simply create safer “people” who take a mindset of safety with them wherever their jobs or lives lead them, thus creating safer work environments on their own. How to do so, and document the process of doing so to avoid costly claims of negligence, is the focus of this presentation.

Whether you are an experienced member in the tile industry or new to the industry, the educational component of TSP is for everyone. The technical and business breakouts will provide valuable takeaways you can draw upon in your day-to-day work experience. To view the full schedule of educational sessions and learn more details about each, visit